About MNGHA

Welcome to the Ministry of National Guard Health Affairs (MNGHA), a regional leader in delivering the right health care for patients at the right time. The MNGHA is an internationally respected healthcare organization providing a wide range of clinical, academic, and research programs from public health and primary care to fine tertiary care specialties and sub-specialties.

We, MNGHA, provide our patients with the very best of patient-centered healthcare approaches, emphasizing safety, quality, and memorable positive experiences capitalizing on its valuable affiliations. The MNGHA is a world leader in health information technology and its application in healthcare. It is the first and only organization that has reached HIMSS INFRAM 6 maturity level, and the only healthcare organization in the Kingdom tasked with producing Artificial Intelligence solutions in healthcare.

The MNGHA is a healthcare system funded by the government of the Kingdom of Saudi Arabia. It is affiliated with the Ministry of National Guard. The MNGHA consists of medical campuses in Riyadh, Jeddah, Al-Ahsa, Dammam, and Madinah. All these campuses are linked to one electronic medical record system (BestCare).

Since 1983, the MNGHA has seen patient safety as its top priority. Although it is the job of everyone, the quality and patient safety department (QPS), both at the corporate and regional levels, leads its activities.

All our hospitals in MNGHA are accredited by the Joint Commission International (JCI) and The Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI). Further, we have many other specific programs accreditation for some services like radiology and laboratory services.

The MNGHA works closely through QPS with the Saudi medication safety center. It identifies medication use risks, recommends optimum safeguards, and advances safe practices to prevent adverse drug events across MNGHA.

In MNGHA, the patients and their families are critical partners. Therefore, we established the patient experience units in all regions using a framework encompassing six main domains; timely access to care, staff experience and engagement, information and communication, environment and hospitality, integration and coordination, and patient voice and response. Our patients are in the heart of what we do and part of our success, and they fuel our inspiration to provide them with a unique experience.